{ "item_title" : "The Kind Librarian", "item_author" : [" Helen Rimmer "], "item_description" : "Information professionals work in dynamically changing environments with a diverse range of patrons, which can sometimes present stressful situations. This book seeks to aid staff in information and heritage organizations in steering through challenges by fostering a culture grounded in kindness and wellbeing, promoting a more supportive and understanding work environment. The strategies presented in this book will ensure the sustained mental health and satisfaction of both staff and the patrons they serve, underlining a human-centered approach to library management and community service. Coverage includes practicalities of kindness in the workplace; crafting a culture of kindness; and kind use of data for wellbeing. This book explores the practical implementation of policies that support a kind and healthy work environment. Readers will learn how to create strategies that foster collaboration, open communication, and mutual respect among staff and patrons.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/1/78/330/712/1783307129_b.jpg", "price_data" : { "retail_price" : "66.99", "online_price" : "66.99", "our_price" : "66.99", "club_price" : "66.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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