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Lean Office and Service Simplified : The Definitive How-To Guide
by Drew Locher
Other Available Formats
Overview
Demystifying the application of Lean methods, this 2011 Shingo Prize winner details the key concepts of Lean as they apply to office and service environments. It discusses value stream management, standard work, flow, level pull, and visual management. The text breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies specific how-to methodologies. It includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to kick-start Lean implementation efforts.
This item is Non-Returnable
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Details
- ISBN-13: 9781439820315
- ISBN-10: 1439820317
- Publisher: Productivity Press
- Publish Date: February 2011
- Dimensions: 9.8 x 6.9 x 0.5 inches
- Shipping Weight: 0.79 pounds
- Page Count: 194
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