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{
"item_title" : "Learning To Run - A Guide To Business Process Re-engineering",
"item_author" : [" David Broadbent "],
"item_description" : "David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.",
"item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/90/859/690/1908596902_b.jpg",
"price_data" : {
"retail_price" : "16.99", "online_price" : "16.99", "our_price" : "16.99", "club_price" : "16.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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Learning To Run - A Guide To Business Process Re-engineering
Overview
David Broadbent presented a number of theories round a case study at the OMG 'BPM Think Tank' in November 2008 in Putten, Netherlands. The main points were that lots of organisations suffer from some or all of the following: - No Cross-functional communication or co-operation. - No understanding of the end-to-end process - No ownership of the end-to-end process - Blame culture - Silo mentality - Resistance to change - Lack of process capability maturity to actually implement change A number of those present suggested that David put his theories on culture being seen as an afterthought into a book.
This item is Non-Returnable
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Details
- ISBN-13: 9781908596901
- ISBN-10: 1908596902
- Publisher: Grosvenor House Publishing Limited
- Publish Date: January 2012
- Dimensions: 8.5 x 5.5 x 0.5 inches
- Shipping Weight: 0.62 pounds
- Page Count: 218
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