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Levels of Corporate Globalization : Development of a Measurement Scale in the Context of Global Customer Management
by P. Kuchinka
Overview
This book presents a new and practical segmentation approach to be used in global customer management in the form of a scale by which to measure the level of corporate globalization. This is a tool that will help companies segment their customers and enable them to adapt customer management strategies when dealing with increasingly global customers. This in turn helps determine the company's own strategic position, thereby enhancing corporate performance.
This item is Non-Returnable
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Details
- ISBN-13: 9781349518487
- ISBN-10: 1349518484
- Publisher: Palgrave MacMillan
- Publish Date: January 2004
- Dimensions: 8.5 x 5.5 x 0.48 inches
- Shipping Weight: 0.59 pounds
- Page Count: 192
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