{ "item_title" : "Making Organisations Work", "item_author" : [" T. Owen "], "item_description" : "I have worked as a manager in a large industrial organisation for the last twenty years. During that time I have seen the job of a manager change almost out of recognition in both complexity and difficulty. For the last five ofthose years I have held ajob which has been much concerned with the problems which managers face under these cir- cumstances, and I have been in the position to discuss these pro- blems with people doing similar jobs in other large organisations, who have in turn often asked me for advice on their problems. The result has been to build up a general picture of the manager in large and complex industrial organisations and of those practices which will help him or her to be effective and those which will not. I suspect that the picture which emerges is one which may have some validity for large and complex organisations in other spheres - trade unions, for instance, or the civil service - but I have no first-hand evidence to show whether this is so or not. It is a picture which is certainly not so relevant for small organisations. These (and I have had the pleasure of working in some from time to time) have their own problems, but they tend to be different ones.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/02/070/779/9020707795_b.jpg", "price_data" : { "retail_price" : "54.99", "online_price" : "54.99", "our_price" : "54.99", "club_price" : "54.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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