{ "item_title" : "The Manager's Desk Reference", "item_author" : [" Cynthia Berryman-Fink", "Charles B. Fink "], "item_description" : "Just as doctors rely on the Physician's Desk Reference for quick yet in-depth information, managers have learned to depend on this comprehensive sourcebook to pinpoint, prevent, and solve the many kinds of people-problems that arise daily in their jobs. Covering 45 topics, this new edition is completely updated, with chapters on such important new issues as diversity; change management; AIDS; employees with disabilities; part-time, temporary, and contingent workers; work-family issues; and much more. All this new material is in addition to concise yet substantial coverage of perennial concerns like motivation, performance appraisal, recruitment, coaching, discipline, time management, and more. The A-to-Z format makes this reference especially quick and easy to use.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/81/440/039/0814400396_b.jpg", "price_data" : { "retail_price" : "24.95", "online_price" : "24.95", "our_price" : "24.95", "club_price" : "24.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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