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Managing Assertively|Madelyn Burley-Allen

Managing Assertively : How to Improve Your People Skills: A Self-Teaching Guide

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Overview

Thousands of business managers have used Allen's assertiveness training program to improve their on-the-job effectiveness. The author has conducted hundreds of seminars for both private and public sector organizations worldwide. She gives step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace.

Details

  • ISBN-13: 9780471039716
  • ISBN-10: 0471039713
  • Publisher: Wiley
  • Publish Date: May 1995
  • Dimensions: 9.22 x 7.5 x 0.55 inches
  • Shipping Weight: 1.08 pounds
  • Page Count: 240

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