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Managing Assertively : How to Improve Your People Skills: A Self-Teaching Guide
Overview
Thousands of business managers have used Allen's assertiveness training program to improve their on-the-job effectiveness. The author has conducted hundreds of seminars for both private and public sector organizations worldwide. She gives step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace.
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Details
- ISBN-13: 9780471039716
- ISBN-10: 0471039713
- Publisher: Wiley
- Publish Date: May 1995
- Dimensions: 9.22 x 7.5 x 0.55 inches
- Shipping Weight: 1.08 pounds
- Page Count: 240
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