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{
"item_title" : "Managing Challenging Clients",
"item_author" : [" A. Oade "],
"item_description" : "Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.",
"item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/34/931/558/1349315583_b.jpg",
"price_data" : {
"retail_price" : "54.99", "online_price" : "54.99", "our_price" : "54.99", "club_price" : "54.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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Overview
Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
This item is Non-Returnable
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Details
- ISBN-13: 9781349315581
- ISBN-10: 1349315583
- Publisher: Palgrave MacMillan
- Publish Date: August 2016
- Dimensions: 9.61 x 6.69 x 0.42 inches
- Shipping Weight: 0.71 pounds
- Page Count: 192
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