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Managing the Hidden Organization|Terrence E. Deal

Managing the Hidden Organization : Strategies for Empowering Your Behind-The-Scenes Employee

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Overview

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.

Details

  • ISBN-13: 9780446394567
  • ISBN-10: 0446394564
  • Publisher: Warner Books
  • Publish Date: March 1999
  • Dimensions: 7.9 x 5.2 x 0.7 inches
  • Shipping Weight: 0.8 pounds
  • Page Count: 340

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