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{ "item_title" : "Managing Quality", "item_author" : [" Des Bell", "George Wilson", "Philip McBride "], "item_description" : "Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/13/815/594/1138155942_b.jpg", "price_data" : { "retail_price" : "180.00", "online_price" : "180.00", "our_price" : "180.00", "club_price" : "180.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }
Managing Quality|Des Bell

Managing Quality

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Overview

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

This item is Non-Returnable

Details

  • ISBN-13: 9781138155947
  • ISBN-10: 1138155942
  • Publisher: Routledge
  • Publish Date: December 2016
  • Page Count: 256

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