{ "item_title" : "Mastering Communication in the Workplace", "item_author" : [" Girl On Fire Publishing", "Ashlie Ryan "], "item_description" : "Has your boss ever told you to work on your communication skills?If so, you've probably wondered: What does that even mean? Your emails are clear, your reports are thorough, and your presentations are well-organized. So what's the problem?Here's the truth: When managers say communication skills, they often mean something deeper-your emotional intelligence.Managing Communication in the Workplace is the book you need if: You've been passed over for promotion despite your technical expertiseYour ideas are solid, but somehow they never seem to land well with your teamYou find yourself inadvertently offending colleagues or clientsOffice politics feel like a minefield you can't navigateYou struggle to build rapport or inspire others, despite your best effortsThis book isn't about grammar or PowerPoint skills. It's about the invisible forces that make or break workplace interactions: self-awareness, empathy, social skills, and emotional regulation.Through practical exercises, real-world examples, and actionable strategies, you'll learn how to: Read the emotional undercurrents in any professional situationCraft messages that resonate on both a logical and emotional levelHandle difficult conversations with grace and effectivenessBuild authentic connections with colleagues and clientsInspire and lead, even without a formal leadership titleDon't let a lack of emotional intelligence hold your career back. With this guide, you'll transform your workplace communication from merely adequate to truly impactful. Your ideas deserve to be heard-learn how to communicate them in a way that ensures they will be.Elevate your emotional intelligence, and watch your career soar.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/833/594/9798335942416_b.jpg", "price_data" : { "retail_price" : "9.99", "online_price" : "9.99", "our_price" : "9.99", "club_price" : "9.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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