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Measuring the Performance of Public Services|Michael Pidd

Measuring the Performance of Public Services

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Overview

Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.

This item is Non-Returnable

Details

  • ISBN-13: 9781107004658
  • ISBN-10: 1107004659
  • Publisher: Cambridge University Press
  • Publish Date: February 2012
  • Dimensions: 9.8 x 6.9 x 0.9 inches
  • Shipping Weight: 1.75 pounds
  • Page Count: 332

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