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Modernizing Processes in Public Administrations : Process Management in the Age of E-Government and New Public Management
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Overview
In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
This item is Non-Returnable
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Details
- ISBN-13: 9783642213557
- ISBN-10: 3642213553
- Publisher: Springer
- Publish Date: January 2012
- Dimensions: 9.2 x 6.1 x 1 inches
- Shipping Weight: 1.4 pounds
- Page Count: 336
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