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"item_title" : "Next Conversation",
"item_author" : [" Jefferson Fisher "],
"item_description" : "This book centers on an original three-stage communication system--Mastering Expression, Confident Expression, and Connective Expression--to deconstruct 20 high-frequency challenging scenarios, providing directly applicable phrasing and step-by-step guidance. Through this book, you will learn: how to defuse tension with a single phrase during heated moments; how to remain firm yet tactful when dealing with difficult people; how to set boundaries without damaging relationships; how to achieve more by saying less; and how to transform conflict into collaboration--mastering these and other challenging conversational patterns.
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Next Conversation
Overview
This book centers on an original "three-stage communication system"--Mastering Expression, Confident Expression, and Connective Expression--to deconstruct 20 high-frequency challenging scenarios, providing directly applicable phrasing and step-by-step guidance. Through this book, you will learn: how to defuse tension with a single phrase during heated moments; how to remain firm yet tactful when dealing with difficult people; how to set boundaries without damaging relationships; how to achieve more by saying less; and how to transform conflict into collaboration--mastering these and other challenging conversational patterns.
This item is Non-Returnable
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Details
- ISBN-13: 9787115675477
- ISBN-10: 7115675473
- Publisher: Ren Min You Dian Chu Ban She
- Publish Date: September 2025
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