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Next Conversation|Jefferson Fisher

Next Conversation

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Overview

This book centers on an original "three-stage communication system"--Mastering Expression, Confident Expression, and Connective Expression--to deconstruct 20 high-frequency challenging scenarios, providing directly applicable phrasing and step-by-step guidance. Through this book, you will learn: how to defuse tension with a single phrase during heated moments; how to remain firm yet tactful when dealing with difficult people; how to set boundaries without damaging relationships; how to achieve more by saying less; and how to transform conflict into collaboration--mastering these and other challenging conversational patterns.

This item is Non-Returnable

Details

  • ISBN-13: 9787115675477
  • ISBN-10: 7115675473
  • Publisher: Ren Min You Dian Chu Ban She
  • Publish Date: September 2025

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