{ "item_title" : "Nobody Ever Asked Before", "item_author" : [" John Rizzo "], "item_description" : " A worker suggested moving a machine six inches. It changed everything. Nobody Ever Asked Before is a multigenerational business novel that traces the arc of participative management from the 1927 Hawthorne experiments to a modern-day factory transformation in Syracuse, New York, and into the era of artificial intelligence. It is a story about what happens when organizations stop treating workers as costs to be managed and start treating them as partners in creating value. Grounded in real experience and nearly a century of management research, this novel traces the forgotten lineage of an idea that American business keeps rediscovering and keeps forgetting: the people doing the work already know how to make it better. Through vivid characters, from a factory-floor philosopher to a boardroom adversary, from a pioneering female quality engineer to the ghost of Frederick Taylor, this novel dramatizes the principles of continuous improvement and the human stakes of organizational change: the courage it takes to listen, the resistance that rises when power is shared, and the extraordinary results that follow when people are truly empowered. At a time when many corporate transformations fail, Nobody Ever Asked Before reveals why and shows what's possible when leaders finally ask the question that changes everything.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/9/79/899/539/9798995397700_b.jpg", "price_data" : { "retail_price" : "21.95", "online_price" : "21.95", "our_price" : "21.95", "club_price" : "21.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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