{ "item_title" : "Operational Excellence", "item_author" : [" Gilad Issar", "Liat Ramati Navon "], "item_description" : "Introduction.- Assurance of Supply (AOS).- Cost of Goods (COGs).- Decision Support Systems (DSS).- Drum, Buffer, Rope and Days of Inventory (DOI) Control.- Emails (the LEAN Version).- Empowerment.- Enterprise Resource Planning (ERP).-Failure Mode and Effect Analysis (FMEA).- Gross Margin (GM).- Hiring Practices for Operations.- Human Resources (HR).- Innovation in the Operations.- Interfaces and Their Improvement in Operations.- Just in Time (JIT).- Kan Ban.- Key Performances Indicators (KPI).- LEAN Operations.- Leadership in the Operations.- Meetings and LEAN Decision Making.- Manufacturing Overhead (MOH) and Departmental Expense Control.- Manufacturing Excellence in Daily Life.- New Product Introduction (NPI).- One on One Meeting.- Personal Development.- People Motivation, Productivity and Satisfaction.- Quality.- Return on Investment (ROI) Calculations and CAPEX Decisions.- Safety.- Supply Chain and Win-Win Relations with the Suppliers.- Services and Customer Assurance.- Team Work and its Development.- Theory of Constraint (TOC).- Variability - Managing the Variability in Operations.- Voice of the Employee.- Yield, Improvement and Sustaining High Yield.- Where, When and How We Can Apply the Operational Excellence Concise Guide Methods?.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/3/31/979/314/3319793144_b.jpg", "price_data" : { "retail_price" : "64.99", "online_price" : "64.99", "our_price" : "64.99", "club_price" : "64.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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