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Overview
Operations Management is concerned with the management of people and the customer processes and involves the study of the design, planning and control of these processes.
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Details
- ISBN-13: 9780631201809
- ISBN-10: 0631201807
- Publisher: Wiley-Blackwell
- Publish Date: December 1997
- Dimensions: 9.57 x 6.66 x 1.36 inches
- Shipping Weight: 2.35 pounds
- Page Count: 644
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