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Orchestrating Experiences|Chris Risdon

Orchestrating Experiences : Collaborative Design for Complexity

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Overview

Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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Details

  • ISBN-13: 9781933820736
  • ISBN-10: 193382073X
  • Publisher: Rosenfeld Media
  • Publish Date: May 2018
  • Dimensions: 8.9 x 6 x 0.7 inches
  • Shipping Weight: 1.4 pounds
  • Page Count: 336

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