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Orchestrating Experiences : Collaborative Design for Complexity
by Chris Risdon and Patrick Quattlebaum
Overview
Customer experiences are increasingly complicated--with multiple channels, touchpoints, contexts, and moving parts--all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
This item is Non-Returnable
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Details
- ISBN-13: 9781933820736
- ISBN-10: 193382073X
- Publisher: Rosenfeld Media
- Publish Date: May 2018
- Dimensions: 8.9 x 6 x 0.7 inches
- Shipping Weight: 1.4 pounds
- Page Count: 336
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