Performance Management : A Business Process Benchmarking Approach
Overview
Part One: Productivity and competitiveness - an introduction to performance. The productivity term. Productivity studies. Competitiveness studies. Competitiveness and competitive advantage. Background for performance management. Part Two: Performance planning. The traditional planning hierarchy. Performance planning to ensure business achievements. Part Three: Performance review. Modelling in manufacturing enterprises. Performance measurement. Performance evaluation. Part Four: Performance improvement. Performance Improvement strategies. Benchmarking. Aspects and approaches to quality. Quality and productivity improvement techniques. Part Five: Performance influencing factors. Managers concepts. Production management. Project management. Purchasing. References. Index.
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Details
- ISBN-13: 9780412605604
- ISBN-10: 0412605600
- Publisher: Kluwer Academic Publishers
- Publish Date: December 1994
- Dimensions: 9.5 x 6.38 x 1.08 inches
- Shipping Weight: 1.46 pounds
- Page Count: 412
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