{ "item_title" : "Practical Case Studies in Digitalising Operations 1e", "item_author" : [" Pius Oba", "Michael Sony "], "item_description" : "Practical Case Studies in Digitalising Operations give a practical overview with live examples in step-by-step methodology as to how to digitalise the operations. Digitising operations has become a critical lever of the business operations model and it will help companies to build value and provide compelling customer experience at lower costs. An operating model that will provide a unique new way to run an organization. It combines digital technologies and operations capabilities in an integrated, well-thought-out and sequenced way to achieve step-change improvements in revenue, customer experience, and cost.The following key topics are covered through practical examples-How to assess the digital operations maturity of the organization-How to determine the current and future digital, automation and autonomous, and Smart levels of operations.-How to identify operations for digitalising.-What Industry 4.0 technologies can be applied in organizations in Africa for improving operations?-Practical examples from Governmental and non-governmental organizations.Key feature-No technical jargon and can be read by anyone-Practical examples that will guide you to understand technical concepts such as autonomous & automation, and smart operations.-Examples are chosen from organizations in Africa.-No prior experience or technical knowledge is required to understand this book.This book has a practical approach to digitalising operations. It is intended to give readers a practical perspective as to how to digitalise the operations through real-life examples. From the second chapter onwards, the book is devoted to taking readers on the journey of digitalising operations in a step-by-step lucid manner. It is aimed at students of operations management, industrial engineering at leading universities, first-time managers, operational managers, supervisors, and top leaders who need a holistic understanding of digitalising operations.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/99/896/225/1998962253_b.jpg", "price_data" : { "retail_price" : "27.37", "online_price" : "27.37", "our_price" : "27.37", "club_price" : "27.37", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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