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Practical Speech User Interface Design|James R. Lewis

Practical Speech User Interface Design

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Overview

Although speech is the most natural form of communication between humans, using speech to communicate with machines is anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, this book provides a comprehensive yet concise survey of practical speech user interface design. The text presents research and practice-based guidance for the development of usable speech user interfaces, such as the interactive voice response applications designed to provide phone-based call routing and self-service. The author, a leading human factors engineer, covers both high- and low-level decisions and also includes VoiceXML code examples.

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Details

  • ISBN-13: 9781439815847
  • ISBN-10: 1439815844
  • Publisher: CRC Press
  • Publish Date: December 2010
  • Dimensions: 9.2 x 6.1 x 0.9 inches
  • Shipping Weight: 1.32 pounds
  • Page Count: 344

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