{ "item_title" : "Pre-Shift", "item_author" : [" Sandeep Paudel "], "item_description" : "Get ready to experience the world of fine dining like never before with this captivating book Pre-Shift: Secrets to Restaurant Service.As a certified sommelier from Court of Master Sommeliers Americas at just 22 years old, Sandeep's journey from a humble dishwasher to a service director at a Michelin-starred restaurant in New York City is nothing short of extraordinary. In this book, Sandeep shares his expert insights and experiences, revealing the secrets of creating a welcoming atmosphere and perfecting the art of service. With Sandeep's unparalleled passion and expertise, this book is a must-read for anyone looking to excel in the hospitality industry or simply curious about the behind-the-scenes world of fine dining.Unlike any other book on the market, this masterpiece delves into the technicalities of service, sales, and handling guest complaints with real-life examples and line-by-line quotes that will leave a lasting impression on your guests. With 28 difficult restaurant scenarios and brilliant conversational examples, this book is the ultimate guide for anyone in the restaurant industry, whether you're a beginner, manager, owner or planning to open up your own restaurant. Sandeep's expert insights and unparalleled experience will equip you with the tools you need to create a memorable and exceptional dining experience for your guests.The book isn't just for hospitality professionals - it's for anyone in the service industry who wants to enhance their guest service skills. Packed with invaluable cues and techniques that can be applied to any business, this book is a must-read for anyone looking to deliver exceptional guest experiences. But it's not just about business - Sandeep's passion for the art of service, wine pairing, and hospitality makes this book a joy to read for anyone who wants to peek behind the scenes of the fine dining world. Whether you're a seasoned professional or simply curious about the world of service, Pre-Shift: Secrets to Restaurant Service offers tremendous value and fun for all.Order your copy today and unlock the secrets to exceptional service", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/838/703/9798387036149_b.jpg", "price_data" : { "retail_price" : "14.95", "online_price" : "14.95", "our_price" : "14.95", "club_price" : "14.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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