{ "item_title" : "Process Management", "item_author" : [" Jörg Becker", "Martin Kugeler", "Michael Rosemann "], "item_description" : "Process Management is a compendium for modern design of process-oriented companies. A hands-on approach to introducing, realizing and continually administering process management is presented with a thoroughly critical reflection of the necessary activities regarding the state-of-the-art of organization theory and information management. This is done by following the individual stages of a process model which has already successfully been proved in practice. The progress of the project is described by a continuous case study, which is the process management project of a modern service company. The included recommendations are summarized in a series of checklists for each stage of the project.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/3/64/215/189/3642151892_b.jpg", "price_data" : { "retail_price" : "109.99", "online_price" : "109.99", "our_price" : "109.99", "club_price" : "109.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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