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Quality Management for Information and Library Managers|Etc Peter Brophy

Quality Management for Information and Library Managers

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Overview

This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.

This item is Non-Returnable

Details

  • ISBN-13: 9780566077258
  • ISBN-10: 0566077256
  • Publisher: Gower Publishing Company
  • Publish Date: February 1996
  • Page Count: 208

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