{
"item_title" : "Quality Management for Information and Library Managers",
"item_author" : [" Etc Peter Brophy", "Kate Coulling "],
"item_description" : "This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.",
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Overview
This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.
This item is Non-Returnable
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Details
- ISBN-13: 9780566077258
- ISBN-10: 0566077256
- Publisher: Gower Publishing Company
- Publish Date: February 1996
- Page Count: 208
