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"item_title" : "Quality and Operations Management",
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"item_description" : "This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.",
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Overview
This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.
This item is Non-Returnable
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Details
- ISBN-13: 9780080552361
- ISBN-10: 0080552366
- Publisher: Routledge
- Publish Date: December 2007
- Dimensions: 11.69 x 8.27 x 0.25 inches
- Shipping Weight: 0.67 pounds
- Page Count: 118
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