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Realizing Digitization-Enabled Innovation : A Service Systems Perspective for Management
Overview
Stefan Michael Genennig explores digitization-enabled innovation with a service systems perspective. First, the author contributes to understanding the alterations in service systems brought about by digitization and the role of human agents. Based on this grounding, he develops a method for the integration of digital technologies for service innovation and designs a tool for the development of digitization-enabled value propositions. The findings provide valuable insights for managers aiming to integrate digital technologies for innovation, and add to service science.
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Details
- ISBN-13: 9783658287184
- ISBN-10: 3658287187
- Publisher: Springer Gabler
- Publish Date: December 2019
- Dimensions: 8.27 x 5.83 x 0.58 inches
- Shipping Weight: 0.73 pounds
- Page Count: 241
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