{ "item_title" : "The Rec Coach's SMART Team Tool Kit", "item_author" : [" Edith Martin "], "item_description" : "The Rec Coach's SMART Team Tool Kit is the companion workbook for The Rec Coach Series to assist Team Leads and Managers of Recreational Facilities and other workplaces.This workbook includes more than 50 templates of forms, tools, exercises, and documents that leaders can use to help implement the SMART organization principles. These include: - Strengths Assessments- Performance Management Documents- Systems and Strategies Creation- Agreement Templates- Meeting and Training Tools- Recognition Exercises...and many other cutting edge tools- Magnetic Customer Service ToolsThe SMART Organization is an acronym for 6 strategies that you will want to consider using in your organization.S Synergy of Strengths, Strategies & SystemsM Meetings MatterA Accountability Builds TrustR RecognitionT Teachable Momentswith added bonus of Magnetic Customer Service tools!The SMART principles were developed by Edith Martin, coach, consultant, author and speaker, Edith is The Rec Coach, inspiring others in excellence in management and leadership.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/0/99/484/611/0994846118_b.jpg", "price_data" : { "retail_price" : "11.95", "online_price" : "11.95", "our_price" : "11.95", "club_price" : "11.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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