{
"item_title" : "Redundant",
"item_author" : [" Penn Mercer "],
"item_description" : "They weighted human oversight at 0.03. That is the number buried in an internal decision model at a major American company. When the leadership team sat down to decide whether to replace their operations staff with an AI system, they built a mathematical model to justify the decision. They assigned weights to five variables. Processing efficiency: 0.31. Workforce carrying cost: 0.42. Continuity of human oversight: 0.03. Three cents on the dollar. Not zero. Just enough to show someone had considered it. On a Tuesday morning in January, Daniel Marsh learns what that number means. He is fifty-one years old. He has worked at Square for fourteen years - helped build the merchant verification systems, the onboarding workflows, the human layer that made the technology actually work. By eleven o'clock he is standing on Howard Street with a cardboard box, two months' severance, and no plan for the rest of his life. REDUNDANT follows Daniel's year after that morning. The job search that teaches him more than he wanted to know about how the market works now - the resume-filtering algorithms, the asynchronous video interviews answered to a camera in his kitchen, the roles that exist to supervise the systems that replaced people like him, at sixty percent of the salary. The slow, difficult work of understanding that what happened to him was not personal failure and not bad luck but a decision - made by specific people, using specific tools, weighted in specific ways. And the people he meets who have been living with that understanding longer than he has. Set against Daniel's story, five documentary vignettes follow displaced workers across America: A Memphis warehouse supervisor whose team of thirty-five has been reduced to nine - and whose retraining as an AI monitor leads nowhere. An Atlanta paralegal of twenty-two years, offered a pay cut to supervise the contract review system that replaced her. A Pittsburgh radiologist who has begun reading every scan twice - once with the AI's preliminary note, and once before she opens it, because she is not sure yet whether the second reading is professional discipline or a private act of resistance. A Des Moines claims adjuster left to handle everything the machine cannot bear to touch. He processes, on average, one claim involving a fatality every day. A twenty-seven-year-old Austin marketing manager who championed the AI tools that made him obsolete, and who has not deleted the LinkedIn post about it because he has decided that the record of what he believed and what happened to those beliefs is worth keeping. This is the America being built in the space between the efficiency gain and the human cost. REDUNDANT is not a novel about technology. It is a novel about work - about identity, dignity, and what ordinary people do when the economic ground shifts beneath them. About the gap between the language companies use to describe these decisions and what those decisions actually cost the people they are made about. About what it looks like to fight back when you have no platform, no lawyer, and nothing but patience, expertise, and the belief that the record matters.Written with the compassion and precision of Steinbeck. Set in the San Francisco of right now. For readers of: John Steinbeck - Nathan Hill - Ling Ma - Hanya Yanagihara - Richard Powers If this resonates - if you have lived something like this, worked in an industry being reshaped by these forces, or simply believe that the record of what is happening to ordinary working people deserves to be told - this novel was written for you. REDUNDANT. The record matters.",
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Overview
They weighted human oversight at 0.03.
That is the number buried in an internal decision model at a major American company. When the leadership team sat down to decide whether to replace their operations staff with an AI system, they built a mathematical model to justify the decision. They assigned weights to five variables. Processing efficiency: 0.31. Workforce carrying cost: 0.42. Continuity of human oversight: 0.03. Three cents on the dollar. Not zero. Just enough to show someone had considered it. On a Tuesday morning in January, Daniel Marsh learns what that number means. He is fifty-one years old. He has worked at Square for fourteen years - helped build the merchant verification systems, the onboarding workflows, the human layer that made the technology actually work. By eleven o'clock he is standing on Howard Street with a cardboard box, two months' severance, and no plan for the rest of his life. REDUNDANT follows Daniel's year after that morning. The job search that teaches him more than he wanted to know about how the market works now - the resume-filtering algorithms, the asynchronous video interviews answered to a camera in his kitchen, the roles that exist to supervise the systems that replaced people like him, at sixty percent of the salary. The slow, difficult work of understanding that what happened to him was not personal failure and not bad luck but a decision - made by specific people, using specific tools, weighted in specific ways. And the people he meets who have been living with that understanding longer than he has. Set against Daniel's story, five documentary vignettes follow displaced workers across America: A Memphis warehouse supervisor whose team of thirty-five has been reduced to nine - and whose retraining as an AI monitor leads nowhere. An Atlanta paralegal of twenty-two years, offered a pay cut to supervise the contract review system that replaced her. A Pittsburgh radiologist who has begun reading every scan twice - once with the AI's preliminary note, and once before she opens it, because she is not sure yet whether the second reading is professional discipline or a private act of resistance. A Des Moines claims adjuster left to handle everything the machine cannot bear to touch. He processes, on average, one claim involving a fatality every day. A twenty-seven-year-old Austin marketing manager who championed the AI tools that made him obsolete, and who has not deleted the LinkedIn post about it because he has decided that the record of what he believed and what happened to those beliefs is worth keeping. This is the America being built in the space between the efficiency gain and the human cost. REDUNDANT is not a novel about technology. It is a novel about work - about identity, dignity, and what ordinary people do when the economic ground shifts beneath them. About the gap between the language companies use to describe these decisions and what those decisions actually cost the people they are made about. About what it looks like to fight back when you have no platform, no lawyer, and nothing but patience, expertise, and the belief that the record matters.Written with the compassion and precision of Steinbeck. Set in the San Francisco of right now. For readers of: John Steinbeck - Nathan Hill - Ling Ma - Hanya Yanagihara - Richard Powers If this resonates - if you have lived something like this, worked in an industry being reshaped by these forces, or simply believe that the record of what is happening to ordinary working people deserves to be told - this novel was written for you. REDUNDANT. The record matters.
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Details
- ISBN-13: 9798251775822
- ISBN-10: 9798251775822
- Publisher: Independently Published
- Publish Date: March 2026
- Dimensions: 8.5 x 5.5 x 0.32 inches
- Shipping Weight: 0.39 pounds
- Page Count: 148
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