{ "item_title" : "The Relational Manager", "item_author" : [" Michael Schluter", "David Lee "], "item_description" : "This inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies.Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work.The authors focus on 5 key components of successful relationships and how these can be achieved: - Encounter (personal rather than impersonal contact is best)- Storyline (strength of the relationship over time)- Knowledge (how deeply is information shared?)- Fairness (equal treatment and mutual respect)- Alignment (sharing values, objectives and purpose)", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/74/595/368/0745953689_b.jpg", "price_data" : { "retail_price" : "19.00", "online_price" : "19.00", "our_price" : "19.00", "club_price" : "19.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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