{
"item_title" : "Remarkable Service",
"item_author" : [" The Culinary Institute of America (Cia) "],
"item_description" : "A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios.",
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Remarkable Service
Overview
A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
This item is Non-Returnable
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Details
- ISBN-13: 9781118116876
- ISBN-10: 1118116879
- Publisher: Wiley
- Publish Date: February 2014
- Dimensions: 9.69 x 7.17 x 0.74 inches
- Shipping Weight: 1.32 pounds
- Page Count: 304
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