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{ "item_title" : "Remarkable Service", "item_author" : [" The Culinary Institute of America (Cia) "], "item_description" : "A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/1/11/811/687/1118116879_b.jpg", "price_data" : { "retail_price" : "35.95", "online_price" : "35.95", "our_price" : "35.95", "club_price" : "35.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }
Remarkable Service|The Culinary Institute of America (Cia)
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Overview

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.

This item is Non-Returnable

Details

  • ISBN-13: 9781118116876
  • ISBN-10: 1118116879
  • Publisher: Wiley
  • Publish Date: February 2014
  • Dimensions: 9.69 x 7.17 x 0.74 inches
  • Shipping Weight: 1.32 pounds
  • Page Count: 304

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