{
"item_title" : "Reputation Management",
"item_author" : [" Ian Turner "],
"item_description" : "82% of consumers have stopped doing business with a company as a result of a negative experience. 79% of consumers that had a negative experience with a company told others about it. 49% of consumers said they would be willing to go back to a company after a negative experience if they were offered proof of enhanced service. This is an end-to-end look at the reputation management industry, problems, players and solutions. This simple to read book provides every business owner with a major short-cut through the valuable learning curve that equals wasted time, money, opportunity and heartache.",
"item_img_path" : "https://covers1.booksamillion.com/covers/bam/1/50/334/358/1503343588_b.jpg",
"price_data" : {
"retail_price" : "14.95", "online_price" : "14.95", "our_price" : "14.95", "club_price" : "14.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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Overview
82% of consumers have stopped doing business with a company as a result of a negative experience. 79% of consumers that had a negative experience with a company told others about it. 49% of consumers said they would be willing to go back to a company after a negative experience if they were offered proof of enhanced service. This is an end-to-end look at the reputation management industry, problems, players and solutions. This simple to read book provides every business owner with a major short-cut through the valuable learning curve that equals wasted time, money, opportunity and heartache.
This item is Non-Returnable
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Details
- ISBN-13: 9781503343580
- ISBN-10: 1503343588
- Publisher: Createspace Independent Publishing Platform
- Publish Date: December 2014
- Dimensions: 7.99 x 5 x 0.42 inches
- Shipping Weight: 0.44 pounds
- Page Count: 196
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