{ "item_title" : "Residential Construction Performance Guidelines, Contractor Reference, Sixth Edition", "item_author" : [" N National Association of Home Builders "], "item_description" : "Residential construction performance guidelines is the most widely used recommendation by the home building and remodeling industry on how homes should perform during the warranty period. This fully-amended reference tool will help builders and remodelers manage customer expectations and resolve customer complaints, while delivering high-performance homes. Features include:More than 330 guidelines in 13 major construction categoriesNew guidelines on crawl spaces, subfloor and joists, windows and glass, plumbing, cabinets, and moreGlossary of common termsItalicized terms throughout for easy identification in the Glossary.The consumer version of Residential Construction Performance Guidelines (sold separately) allows you to:Help customers understand the basics of a properly constructed home and how it should perform during the warranty periodTake action to resolve customer concerns before they escalate to complaintsExhibit your professionalism by showing that you consistently meet or exceed accepted industry guidelines.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/86/718/791/0867187913_b.jpg", "price_data" : { "retail_price" : "44.95", "online_price" : "44.95", "our_price" : "44.95", "club_price" : "44.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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