{ "item_title" : "Resolving Conflict with Confidence", "item_author" : [" Danny J. King "], "item_description" : "Resolving Conflict with Confidence: A Practical Guide to Communication, Emotional Intelligence, and Collaborative Problem-Solving Conflict is an inevitable part of life-but it doesn't have to be destructive. Whether in personal relationships, the workplace, or diverse social settings, how you handle disagreements can determine your success, productivity, and relationships. This practical guide equips you with the tools and strategies to approach conflict with clarity, calm, and confidence. Inside, you'll discover:How to understand the root causes of conflict and identify your personal conflict styleProven communication techniques, including active listening and I statements, to de-escalate tense situationsEmotional intelligence and mindfulness strategies to manage stress, anger, and frustrationStep-by-step approaches to problem-solving and negotiation for win-win outcomesStrategies for navigating cultural differences and fostering inclusive, respectful dialogueTools, exercises, and real-world examples to build long-term conflict resolution skills With actionable tips, self-assessments, and practical scripts, this book transforms conflict from a source of stress into an opportunity for growth, collaboration, and stronger relationships. Whether you're a professional, leader, student, or simply seeking to improve personal interactions, Resolving Conflict with Confidence provides the essential skills to handle disputes effectively and build lasting harmony in every area of your life.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/825/041/9798250411462_b.jpg", "price_data" : { "retail_price" : "18.99", "online_price" : "18.99", "our_price" : "18.99", "club_price" : "18.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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