{ "item_title" : "Rules for a Successful Restaurant Staff", "item_author" : [" Charles T. Maxham "], "item_description" : "Great restaurants don't succeed by accident. They succeed because everyone understands the standards. Rules for a Successful Restaurant Staff is a practical guide to professional restaurant service-written for owners, managers, and staff who want consistency, accountability, and results. This book defines how great dining experiences are created, protected, and delivered every night, regardless of how busy the room becomes. Covering everything from guest interaction and service timing to teamwork, communication, cleanliness, leadership, and accountability, these rules remove guesswork from the floor and replace it with clear expectations. When standards are shared and enforced, guests notice. Tips improve. Repeat business increases. Turnover drops. This book exists to help restaurants run better-and to help the people who work in them succeed.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/79/824/423/9798244232479_b.jpg", "price_data" : { "retail_price" : "9.95", "online_price" : "9.95", "our_price" : "9.95", "club_price" : "9.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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