{
"item_title" : "Satisfying Internal Customers First!",
"item_author" : [" Richard Y. Chang", "P. Keith Kelly "],
"item_description" : "This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.",
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Overview
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
This item is Non-Returnable
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Details
- ISBN-13: 9780787950828
- ISBN-10: 0787950823
- Publisher: Pfeiffer
- Publish Date: June 1999
- Dimensions: 10.02 x 6.92 x 0.31 inches
- Shipping Weight: 0.57 pounds
- Page Count: 120
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