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Satisfying Internal Customers First!|Richard Y. Chang

Satisfying Internal Customers First!

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Overview

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

This item is Non-Returnable

Details

  • ISBN-13: 9780787950828
  • ISBN-10: 0787950823
  • Publisher: Pfeiffer
  • Publish Date: June 1999
  • Dimensions: 10.02 x 6.92 x 0.31 inches
  • Shipping Weight: 0.57 pounds
  • Page Count: 120

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