{ "item_title" : "Service Innovation", "item_author" : [" Marja Toivonen "], "item_description" : "Preface.- Part 1: Services, Service Systems and Value Co-creation.- 1. Twenty Years of Service Innovation Research.- 2. Zooming Out and Zooming In: Service Ecosystems as Venues for Collaborative Innovation.- 3. Service Ecosystems Innovation in Systemic Perspective: Transitions and Co-evolutions.- 4. Social Innovations and Its Relationships with Service and System Innovations.- Part 2: Managing Service Innovation.- 5. Developing Service-Based Business Models: What Innovation Capability for What Dimension?.- 6. Innovating in Practices.- 7. Innovating Services Through Experiences: An Investigation of Services Cape's Pivotal Role.- 8. Struggling at the Front Line: ICT and Service Innovation.- Part 3: Opportunities and Challenges for Service Innovation in Different Contexts.- 9. Service Innovation for Sustainability: Paths for Greening by Service Innovation.- 10. Innovation in Public Service Systems.- 11. Service Innovation in Industrial Contexts.- 12. The Role of Knowledge-Intensive Business Services in Innovation System: The Case of China.- 13. Internationalization as Innovation Driver in Services.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/4/43/156/636/4431566368_b.jpg", "price_data" : { "retail_price" : "109.99", "online_price" : "109.99", "our_price" : "109.99", "club_price" : "109.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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