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"item_title" : "Standards in the Services Industry",
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"item_description" : "Detailed guidance on how to frame specifications for services of every kind to meet the requirements of customers and of environmental and health and safety regulations is the subject of this book. Codes of practice, a specimen procedures manual and a checklist of key issues are included.",
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Standards in the Services Industry
Overview
Detailed guidance on how to frame specifications for services of every kind to meet the requirements of customers and of environmental and health and safety regulations is the subject of this book. Codes of practice, a specimen procedures manual and a checklist of key issues are included.
This item is Non-Returnable
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Details
- ISBN-13: 9780566078378
- ISBN-10: 0566078376
- Publisher: Ashgate Publishing
- Publish Date: March 1997
- Dimensions: 9.97 x 7.67 x 0.67 inches
- Shipping Weight: 1.2 pounds
- Page Count: 192
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