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Step Change Total Quality|P. Spenley

Step Change Total Quality : Achieving World Class Business Performance

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Overview

This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

This item is Non-Returnable

Details

  • ISBN-13: 9780412642708
  • ISBN-10: 0412642700
  • Publisher: Springer
  • Publish Date: February 1995
  • Dimensions: 9.21 x 6.14 x 0.5 inches
  • Shipping Weight: 1.05 pounds
  • Page Count: 189

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