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Technologies of Consumer Labor|Michael Palm

Technologies of Consumer Labor : A History of Self-Service

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Overview

This book documents and examines the history of technology used by consumers to serve oneself. He argues that the naturalization of self-service telephony shaped consumers' attitudes and expectations about digital technology.

This item is Non-Returnable

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Details

  • ISBN-13: 9780815364740
  • ISBN-10: 0815364741
  • Publisher: Routledge
  • Publish Date: December 2017
  • Dimensions: 9 x 6 x 0.4 inches
  • Shipping Weight: 0.57 pounds
  • Page Count: 188

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