{ "item_title" : "Textbook of Social Administration", "item_author" : [" John Poertner", "Charles A. Rapp "], "item_description" : "Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs framework that uses information, personnel, and additional resources to support and direct the interaction between social workers and their clients.How does a social administrator structure an organization so that consumers achieve desired benefits and the work still gets done in an efficient manner? This hands-on, practical guide shows how, demonstrating both the basic principles of consumer/client-centered management through a micro-skills approach and effective personnel management that produces satisfied workers--and consumers. Textbook of Social Administration demystifies human services management with a simple but powerful approach that is both passionate and informed. Textbook of Social Administration includes:frameworks for organizing social administration skillsstrategies for initiating change through persuasionprinciples of consumer-centered managementthe elements of the social program analytic frameworkframework requirements for goals, objectives, and expectationshelping behaviorsexamples of program elements that enhance consumer benefitsapplying the wrap-around approach to school-based mental health servicesmanaging informationselecting and measuring performance indicatorspersonnel managementfiscal managementthe inverted hierarchyand much moreTextbook of Social Administration is essential as a classroom resource for social work students interested in administration and as a professional resource for administrators in social service agencies.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/0/78/903/177/0789031779_b.jpg", "price_data" : { "retail_price" : "290.00", "online_price" : "290.00", "our_price" : "290.00", "club_price" : "290.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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