{ "item_title" : "Training Management", "item_author" : [" Steven A. Schwarzman "], "item_description" : "A practical guide for managing both individual training projects and entire training departments, this book is designed for trainers working on their own and for managers of training teams - whether or not you come from a training background. Training Management: A Practical Guide covers: * training needs analysis * training development * training delivery * hiring and evaluation * management * customer relations * estimating and tracking training projects * running a training business * selling training services * contracts and work orders Steven A. Schwarzman has been a software trainer, technical writer, and project manager for over 20 years. His previous books include Technical Writing Management: A Practical Guide (2011), from which this book has been expanded to include training-specific chapters and examples. Praise for Technical Writing Management: A Practical Guide : This is an easy book to recommend. The technical writing profession needs more books like this one. ...clear explanations and real-world examples.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/47/930/227/1479302279_b.jpg", "price_data" : { "retail_price" : "14.95", "online_price" : "14.95", "our_price" : "14.95", "club_price" : "14.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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