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Turning Fragility Into Agility|Jeffrey Tefertiller

Turning Fragility Into Agility : The C-Suite Blueprint For Solving Service Delivery

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Overview

The way we think about service delivery is broken and obsolete. This book discusses a new framework for the c-suite to improve service quality, performance, and the value for customers. This is a short, easy-to-read book that will reshape how you think about service delivery. It is focused on minimizing outages and improving service quality, performance, and experience.

This item is Non-Returnable

Details

  • ISBN-13: 9798328764582
  • ISBN-10: 9798328764582
  • Publisher: Independently Published
  • Publish Date: June 2024
  • Dimensions: 10 x 8 x 0.16 inches
  • Shipping Weight: 0.41 pounds
  • Page Count: 60

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