{ "item_title" : "WISE Selling", "item_author" : [" Matthew Hudson "], "item_description" : "In a world where customers can buy anything, anywhere, at any price, why should they buy from you?The answer isn't lower prices. It isn't wider selection. It isn't faster delivery.The answer is you - your expertise, your guidance, your relationship, and the Remarkable Experience you create.WISE Selling reveals a revolutionary four-phase framework that transforms retail from transaction processing into value creation: - WELCOME - Build trust and confidence in the critical first 60 seconds- INTERVIEW - Uncover what customers truly need through systematic discovery- SOLUTION - Present customized recommendations with compelling benefit statements- EXPERIENCE - Create loyalty through follow-up, support, and ongoing relationshipWhether you're selling jewelry or fitness equipment, furniture or photography gear, home improvement supplies or outdoor equipment, WISE Selling provides the systematic approach to create Remarkable Experiences that generate: Higher transaction values through complete solutionsDramatically reduced returns and buyer's remorseExponential referral rates from delighted customersSustainable competitive advantage that online retailers cannot matchCareer fulfillment through meaningful work", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/0/97/197/319/0971973199_b.jpg", "price_data" : { "retail_price" : "20.00", "online_price" : "20.00", "our_price" : "20.00", "club_price" : "20.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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