{ "item_title" : "M5 Water Utility Management, Third Edition", "item_author" : [" Awwa "], "item_description" : "Increasing demands, changing technologies, uncertain costs, and aging systems complicate every utility manager's role. M5 Water Utility Management was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. It is designed for both new and experienced managers who are looking to better understand all aspects of public utility management including: _x000d__x000d_Regulatory Issues _x000d_Utility Management Overview _x000d_Strategic Planning _x000d_Workforce Issues _x000d_Information Management_x000d_Infrastructure Management _x000d_Financial Management _x000d_Communication and Stakeholder Engagement _x000d_Environmental Health & Safety _x000d_The third edition has been updated to reflect significant learnings within the industry. It includes the latest information on an array of areas such as emergency preparedness, workforce strategies, customer health and safety, technology, and more.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/62/576/247/162576247X_b.jpg", "price_data" : { "retail_price" : "156.00", "online_price" : "156.00", "our_price" : "156.00", "club_price" : "156.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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