{
"item_title" : "What Happened To Customer Service",
"item_author" : [" J. H. Cook "],
"item_description" : "What Happened to Customer Service is a first hand experience into the world of retail. Customer Service is not what it may seem...neither is the lack of Customer Service. This book is written by a 20+ year front line retail employee and manager with insights and stories that may or may not surprise you.",
"item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/49/954/083/1499540833_b.jpg",
"price_data" : {
"retail_price" : "6.99", "online_price" : "6.99", "our_price" : "6.99", "club_price" : "6.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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Overview
What Happened to Customer Service is a first hand experience into the world of retail. Customer Service is not what it may seem...neither is the "lack" of Customer Service. This book is written by a 20+ year front line retail employee and manager with insights and stories that may or may not surprise you.
This item is Non-Returnable
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Details
- ISBN-13: 9781499540833
- ISBN-10: 1499540833
- Publisher: Createspace Independent Publishing Platform
- Publish Date: May 2014
- Dimensions: 7.99 x 5.24 x 0.16 inches
- Shipping Weight: 0.2 pounds
- Page Count: 78
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