{ "item_title" : "What's Your Problem?", "item_author" : [" Jon Yates "], "item_description" : "Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it.--Amy Dickinson, New York Times bestselling author and America's favorite advice columnist Jon Yates gives consumers a great primer on how to solve their own customer service problems.--Angie Hicks, Founder of Angie's ListJon Yates, the Chicago Tribune's popular Problem Solver, offers eminently practical, money-saving advice on how to become your own consumer advocate. What's Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--What's Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/06/200/988/0062009885_b.jpg", "price_data" : { "retail_price" : "18.99", "online_price" : "18.99", "our_price" : "18.99", "club_price" : "18.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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