{ "item_title" : "Working With Humans Workbook", "item_author" : [" Laura Crandall "], "item_description" : "The Working With Humans Workbook is the complement to the full text, audio, and ebook formats of Working With Humans: Tools You Didn't Know You Needed For Conversations You Never Expected to Have. This workbook gives readers and listeners a consolidated place to practice using the essential-but generally ignored-management and communication tools needed to end the daily annoyances that make work harder than it needs to be.Drawing on three decades of workplace expertise, Laura Crandall guides you through: - Building confidence in how you manage a team and manage yourself.- Navigating tricky conversations and improving your organizational culture.- Learning to communicate well and lead with the quality that most workplaces are lacking: humanity.With clarity, practicality, and humor, the Working With Humans Workbook helps you gain the tools you need to change patterns that cause frustration in the workplace-and have a good time in the process.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/9/79/898/822/9798988225447_b.jpg", "price_data" : { "retail_price" : "11.95", "online_price" : "11.95", "our_price" : "11.95", "club_price" : "11.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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