{ "item_title" : "The Learned it in Queens Communications Playbook", "item_author" : [" Julienne Ryan "], "item_description" : "If you have noticed that the digital age has created new problems in connecting, this book will offer you some straightforward answers with a touch of humor on how to communicate more effectively.The author, Julienne B. Ryan, shares her insights from a lifetime of living in New York and growing up in Queens. Drawing on Ryan's years of coaching, organizational storytelling, and leadership development, this little book is packed with humor, insight, and practical tips to help every reader communicate better, or as she puts it, bettah!Her message is about finding ways to connect and form a community. Her lessons apply equally to navigating the corporate board room as they do to thriving in a neighborhood. The book offers gentle, and often, humorous advice that reminds us that digital devices are tools-we still have to pay attention to the humans who use them.Ryan's Learned-it-in-Queens approach: -Includes a study guide to use a genuine NY accent while reading the book-Culminates in eight down-to-earth communication techniques-Helps readers to find their own voices and be authentic-Recognizes that our thoughts are not necessarily reality-Reminds us that simple actions can make big differences-Is a lot cheaper than a lawyer.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/63/792/595/1637925956_b.jpg", "price_data" : { "retail_price" : "14.99", "online_price" : "14.99", "our_price" : "14.99", "club_price" : "14.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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