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"item_title" : "Citizen Satisfaction",
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Citizen Satisfaction : Improving Government Performance, Efficiency, and Citizen Trust
by F. Morgeson
Other Available Formats
Overview
Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.
This item is Non-Returnable
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Details
- ISBN-13: 9780230341340
- ISBN-10: 0230341349
- Publisher: Palgrave MacMillan
- Publish Date: May 2014
- Dimensions: 8.6 x 5.7 x 0.7 inches
- Shipping Weight: 0.8 pounds
- Page Count: 217
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