{ "item_title" : "Conflict Resolution", "item_author" : [" Deborah C. Metz "], "item_description" : "Conflict resolution is a process for addressing and resolving differences and disputes between two or more parties. It involves identifying and addressing the underlying issues that are causing the conflict, as well as finding a way to resolve the disagreement in a way that is satisfactory to all parties involved.There are several different approaches to conflict resolution, including: Collaborative approach: This involves all parties working together to find a mutually beneficial solution to the conflict. This can involve open and honest communication, active listening, and a willingness to compromiseEffective conflict resolution requires good communication, a willingness to listen and understand the other party's perspective, and a desire to find a mutually beneficial resolution.Get your copy now", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/9/79/837/074/9798370740961_b.jpg", "price_data" : { "retail_price" : "10.99", "online_price" : "10.99", "our_price" : "10.99", "club_price" : "10.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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